Do you find yourself spending time trying to figure out what happened to a customer’s order? Interested in keeping staffing counts stable while growing revenue? Do your auditors want to see the details of how transactions were processed, including approval signatures? We all want to increase efficiency, and are often becoming more customer-driven. Many of us have compliance requirements as well.

Organizations typically rely on a combination of major systems and manual transactions that are done off system. Few have a reliable, quick way of accessing the history of transactions, approval processes and communication between departments that span the various systems.…