No doubt, you are sitting there right now scratching your head wondering what we mean by worker engagement. Do not worry because you are not alone. The term is one that has gradually fallen out of use over the years.

Simply put worker engagement is the way in which firms interface with their workforce. How they manage their relationship with their employees.

Sadly, the reason the term is no longer in common use is because few firms think much about worker engagement. This partly explains why the relationship many companies have with their workers is no longer healthy and mutually beneficial.…