As business leaders worldwide continue to adapt to increased mobility needs, unified communications is becoming a critical tool in the daily operations of companies in all industries. Cloud-based communication devices not only save money, but they also help to improve workflow efficiency within all areas of a firm.

For starters, UC tools allow IT professionals to spend less time maintaining hardware and more time customizing these new programs to better serve a business. In addition, using a cloud-based VoIP system can save money in the long-run as expensive hardware and landline service transitions into a thing of the past. This move also allows businesses to become scalable, as new lines can be added and dropped at the touch of a button, simplifying billing for both employees and business leaders.…