It is not very easy to deal with difficult people, that’s for sure. Let’s imagine the next situation. Your boss instructed you to head your team of four, organize a meeting, plan a product launch, and “ensure that it is 100% successful.” You and two of the team members are easygoing, but the other one is problematic. In fact, they’re such difficult people that they are hard to deal with.

For one thing, in fact, they do not have any ideas on how to make this project flawless. For another, they do not agree with your options and are ready to contest everything that you offer.…