In order to understand which PBX phone system will best suit your business’s needs, you should understand what a PBX system actually is. PBX stands for Private Branch Exchange. The system exchanges and connects multiple phone calls from one user to another or from one department to another (“for Human Resources press 1…” etc) in a company or organization. Incoming calls go to an auto-receptionist who directs the call to the right employee depending on the needs and response of the caller. Outgoing calls travel through the PBX phone systems to connect with outside lines.

The need for a complex business telephone system is still very high for almost any business imaginable.…