In the last few years, the e-commerce industry has seen a massive rise in value and demand. The industry is expected to grow to $5.54 trillion this year, with the number touching $7.4 trillion by 2025.

With such a push in this sector, a phenomenon known as the Last Mile Delivery has cropped up. Internet and modern technology has helped e-commerce businesses to run efficiently, but at the same time, it has changed customer expectations too.

The Last Mile Challenge

With e-commerce and delivery services cooperating, customers have been able to track their packages from the packaging stage to the delivery at their doorstep.…