Having a knowledge-based system can be a great way to boost your company’s efficiency. A knowledge-based system can be defined as a system which can be used to transfer knowledge whether between staff at your company or to your customers.

A knowledge based system can be anything from a spreadsheet with your body of staffs working hours written down or a question and answer page on the internet for your customers to read through whenever they have any queries or concerns about your company or business.

Why Are People Using Knowledge Management Systems?

Knowledge based software is often a very efficient and economical way to improve your company’s work rate and your customers’ satisfaction.…

Every company in the world has information, data and knowledge. Managing all this knowledge, or Knowledge Management, without getting a headache can be overwhelming. That’s why there are systems in place that will collect this data, store it in a database, and manage that data like a well-oiled car. Here is a brief guide for implementing KM in your organization.

1. Know What It Is

Knowing what a knowledge management system (KMS), and how it functions, will make it easier for you to implement later down the line. Even though it plays a small role in Knowledge Management (via the utilization of KM within the organization), it is an important one.…