With so much emphasis being placed on new technology, it’s easy to forget about the one thing that got you where you are today – and I’m not talking about your innovation, willpower, or proven track record. I’m talking about your brain.

Your ability to think on your feet and make informed decisions has helped you become a true expert in your field. But as you move up the corporate ladder, you can become further and further removed from the heart of your business – so much so that it can affect the way you think about it.

In my industry, for example, conventional wisdom told us that people wanted to see a storage unit before renting it.…