Sync or Sink – Why PMS Channel Manager Errors Are a Growing Risk for Small Hotels

Using PMS Channel Manager tool

Key Takeaways

  • PMS-channel manager sync errors create overbookings, rate mismatches, staff stress, and lost revenue for small hotels.
  • Most sync issues stem from operational habits – like manual OTA edits and outdated mapping – not system failures.
  • Using the PMS as the single source of truth and maintaining clean mapping prevents avoidable booking problems.
  • Simple daily checks – rate parity, availability accuracy, and error logs – reduce surprises and operational chaos.
  • Choosing the right channel manager means evaluating real workflows, not just software features or vendor claims.

Across independent and small-group hotels, one of the least visible but most damaging problems is the gap between what systems think is available and what’s actually left to sell.…

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Improve Your Hotel Business With These Useful Guidelines

As a hotel owner, you are constantly striving to provide your guests with the best possible experience. However, in today’s competitive market, simply having comfortable rooms and good service may not be enough to set yourself apart from the rest. To thrive in the hospitality industry, it is essential to continuously improve and evolve your business strategies.

Hotel receptionists

photo credit: Rodrigo_SalomonHC / Pixabay

In this blog post, we will discuss some useful guidelines that can help you take your hotel business to the next level. From enhancing customer satisfaction to implementing effective marketing tactics, these tips will equip you with the tools necessary for success in the ever-changing world of hospitality.…

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Important Things You Should Consider as a Future Hotel Owner

Owning a hotel can be a rewarding yet challenging endeavor, a venture that requires strategic planning, astute decision-making, and a deep-rooted understanding of the hospitality industry. As a prospective hotel owner, it’s essential to comprehend the breadth of responsibilities that come with this role – from managing day-to-day operations to ensuring exceptional customer service, from maintaining financial health to staying ahead of industry trends.

Future hotel owner

photo credit: Andrea Piacquadio / Pexels

This journey is not just about owning a property; it’s about creating unforgettable experiences for your guests, building a dedicated team, and meeting (and surpassing) economic objectives. We’ll delve into the key considerations that every future hotel owner should bear in mind, providing you with the insights needed to navigate this dynamic industry.…

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