The economic situation in this country and various government reforms are two factors that you have absolutely no control over as a business owner. One could make the argument that you can’t control your customers either, but that isn’t really true.

Marketing and customer service can always be controlled. Most of us would like to have as many customers as possible, but you can limit how many you do business with too, if you like.

Both the uncertain economy and government changes are the two big issues facing us in the coming months.

Leading into 2014, there’s a glimmer of hope for the first time in years.…