POSTS TAGGED : customer relationship

Listening to Your Customers to Improve Your Business

If you’ve just started your business and are wondering how to ensure its success, you’ll know there’s no certain solution. Yet, you can significantly improve the chances of getting your business off the ground by listening to your customers.

Listening to customer

Payments

Being flexible with payments and offering more options will always appeal to more potential customers. PAX SDK helps you accept credit card payments and other payment options, whether your business is retail, hospitality or creative. If you’re unsure about using this, you can access full support on how to use the equipment and ask any questions you have about processed transactions.…

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3 Ways to Generate Consumer Trust Online

Competition with big brands is already one of the most significant challenges for small business owners. Next to high-street names, the little guy scarcely gets a look in.

Generate online trust

Then there’s the complications of online trade, wherein cyberspace customers prefer more than ever to opt for familiar companies they already know and trust. In this respect, the world of ecommerce is just as ruthless an environment.

That’s why your website’s first impression, as well as any other online outputs, are of the utmost importance in building a relationship with your clients. These are just a few helpful tips on perfecting your website.…

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How to Boost Your Relationship With VIP Customers

VIP customers are a blessing for any business. VIP customers are akin to assets that appreciate in value over time. One of the biggest benefits of having—and leveraging—existing relationships. In fact, studies have shown that it’s 6 times more difficult to acquire new customers than to keep existing customers. To make sure your customers treat you the same way the business thinks about them, you have to make them feel special.

Customer retention by nurturing relationship

Maintaining the relationship between the business and the VIP customers is crucial. Businesses do that by creating incentives and reward programs that are exclusively available for VIP customers.

Best Relationship Boosting Techniques for VIP Customers

There are a number of ways in which your business can make your VIP customers feel loved and privileged.…

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When You Focus on Building Customer Relationships, the Rest is Just Business

As the owner of a self-storage business, I serve people who are undergoing life changes every day. Relocations, divorce, college, and military deployment are just a few reasons someone might benefit from self-storage. Whatever the case, they’re likely tired, stressed, and generally unsettled. The last thing they want to do is slog through a long, confusing sales experience.

Helpful sales person

These days, the lines are blurred between “our business” and “your problems” in all industries. But what many business owners don’t realize is how easily they can soothe someone’s worries with good customer service — even if they have nothing to do with your business transaction.…

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4 Ways your Business Needs to be in Contact with Customers

As a business you want to do everything you can in order to stay in contact with your customers. Long gone are the days when the only ways you had to reach out to them, old or new, was through the phone or snail mail. Although many businesses still send catalogs and sales cards through the mail, the best ways to reach more people are more technological these days.

Florist contacts customer

On top of that, many people and businesses are trying to grow greener, which means mailing less catalogs and even supplying email receipts instead of printed ones. Green or not, you may be interested in making sure you are reaching out to your customers, past, present, and future ones, in every way possible.…

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3 Ways to Easily Stay In Contact with your Customers

With so many different businesses vying for the attention of our globe of consumers, it can be hard to know what you can do as a business to ensure that you’re on the forefront of people’s minds when they are in need of the type of product or service you happen to provide. One way you can help yourself become a household name associated with your industry is to constantly be reaching out and communicating with your current and potential customers.

Direct mail for staying in contact with clients

To learn the best ways to do just that, here are three ideas for staying in contact with your customers.…

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5 Ways to Make Customer Service a Part of your Brand

It isn’t what you sell that makes customers pick you over the competition, it’s what you’re known for. Your brand. What your brand represents sets you apart from the crowd.

Coca-Cola brand in a can

Many companies have a strong brand attached to them. Zappos, the billion-dollar shoe store, is known for its customer service. Their customer centric culture drives their growth in unprecedented ways.

Here are five ways to incorporate customer service into your brand.

Start from Day One

Great customer service shouldn’t be an afterthought and isn’t something you should be putting off for later. It is as important for your business as your core competencies, for without customers there is no business.…

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