Do you remember how leaders used to be? They were patriarchal, unquestioned and respected (or feared) by their workforce merely because of their position. As time passed and society changed, the most admired leaders were those deemed to be charismatic. Great leaders needed strong personalities.
More recently, there has been another shift. These days, there’s a call for leaders with strong emotional intelligence. Leaders now need also to be genuine. They need to be authentic. But what does this mean? And how can you, as a leader, be authentic?
Listen
If you genuinely listen to your people, three things happen. Firstly, you get important insight into what the key issues (and best ideas) for your business are.…
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