POST CATEGORY : Human Resources

6 Reasons Everyone in Your Business Should be Trained in Customer Service

Creating a successful business means being able to build a company that keeps customers happy. Whether you create a product or a service that others love and you provide stellar service at all levels of your business, people come back for more and tell their friends.

Customer service training

Most businesses mistakenly think that only the front-facing customer service representatives need training, but everyone needs to be on the same page to ensure that customers get the best possible experience. Here are 6 reasons everyone in your organization needs customer service training.

Happy Customers are Easy to Work With

A happy customer is loyal and pleasurable to work with.…

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How to Write a Job Description for iOS Developer

Apple products are getting increasingly popular over time. As Apple is working on its products and ensuring they work perfectly, the demand for iOS apps is also escalating.

iOS developer

Like Android mobiles, Apple products also need apps to make them useful. Due to this increasing popularity and need for iOS apps, many businesses are investing in creating iOS apps that would be helpful for their customers. Companies are also developing iOS apps to market their products and services more effectively.

However, to build an excellent iOS app, businesses need to have a good team of experienced and skilled developers. They need to understand the ever-changing trends in the iOS app development industry and update their knowledge regularly.…

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Why Studying HR Management is a Fantastic Career Move

Human resources (HR) is one of, or in the opinions of many business experts, the topmost, most important functional departments of a company.

HRM professionals

As someone passionate and wholly committed to forging a lucrative and exciting career in business, you should look no further than an HR management program. With this in mind, continue reading to learn why studying HR management is a fantastic career move.

You Will Greatly Enhance Your Leadership Skills

Even though naturally, after successfully acquiring a degree in human resources management, you will have a wealth of knowledge and hours upon hours of practical experience in this particular area, one incredible benefit of such a program is that you will also greatly enhance your leadership skills.…

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How to Keep Your Company’s Workers Safe While On a Construction Site

Construction work is a very rewarding field of expertise, but it’s also one that comes with dangers. In an industry where the use of high-powered equipment is commonplace, there is an increased risk of permanent injury or death.

Workers helmet in construction site

As a result of these risks, managers should place safety as one of their top priorities – whether that be through the provision of PPE or safety vending equipment, a comprehensive health and safety plan, or the development and implementation of safety committees throughout the business.

Let’s review some of the different measures you can take to keep your team safe.

Provide Appropriate Personal Protective Equipment

Consider the needs of your employees when deploying personal protective equipment (PPE) in the workplace.…

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3 Tips for Small Business Owners Trying to Attract Job-Seekers

With various job boards such as Indeed, Monster, ZipRecruiter, and Glassdoor, it can seem like your job ads often get lost in the endless sea of job listings. This is true to an extent, as not all job listings are seen by the right candidates. The good news is that there are other ways to let job-seekers know that your small business is hiring.

We are hiring

1. Focus on Your Target Audience

Not your target consumer audience, but your target job-seeking audience. As with your consumers, determining your target job-seeking audience is going to take some research to determine who exactly they are.…

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What You Need To Know About Employees Health Care Benefits

Some state and federal regulations may require companies or businesses to provide their employees with specific perks such as health insurance, sick leave, and short-term disability benefits. The Affordable Health Care Act (ACA) is one such regulation that requires employers with more than 50 employees to provide them with health care insurance.

Employee health care benefits

Source; Free Adobe Pictures

Without a doubt, this is a decision point for many business owners and can affect your costs, employees’ health, and compliance with laws and regulations. In this discussion, we explore everything you need to know about health insurance for your employees. Keep Reading.

Do You Meet Legal Requirements?

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LMS: The Key To Increasing Employee Retention

Successful companies know that keeping their best employees is essential to their continued success and survival. Low salaries, ineffective management, and a lack of proper training are just a few of the variables that might undermine an employer’s capacity to retain its staff.

Learning Management Systems (LMS)

Inadequate training undermines workers’ confidence in their ability to do a good job. The risk that employees may start looking for a new job increases when they become upset with their lack of competence in customer service, problem-solving, and technological proficiency.

Those who have received proper training are more likely to give their customers and clients the best possible service and portray the company in a positive light.…

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From Team Leader To CEO: Education, Motivation, and Tips

As you progress through your career and ascend the organizational hierarchy, you learn a lot about leadership skills and leading teams. At some point, you become a functional leader with the responsibility to lead and take care of a team of co-workers. That implies leading, inspiring, and protecting that team. Things change when you decide to move on to become a CEO.

CEO

Photo by Tima Miroshnichenko on Pexels

When transitioning to a CEO role, your remit becomes too broad to remain focused on the needs and tasks of any single unit within the larger organization. The wider scope and scale of management responsibilities require a different set of leadership and management skills.…

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An All-Inclusive Resource for Establishing Secure Workplaces

For many workers, an unsafe workplace is a major deterrent to staying with their previous employers. Providing a secure environment for workers to work in is one way to keep them around.

Positive workplace environment

However, how can you ensure that workers are protected from harm on the job? To ensure the safety of your workplace and ensure the longevity of your most valuable assets, follow the advice in this manual.

Observe Procedures That Meet All Required Federal And State Regulations

Employer adherence to applicable federal and state employment regulations is the first step in providing a secure workplace for employees. There will be variations in labour legislation from one state to another.…

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10 Emerging Workplace Wellness Trends to Adopt

Workplace wellness is a major topic in the news, with many companies implementing new wellness programs and technologies. But it’s not just about health and fitness. What are some of the emerging workplace wellness trends you should be aware of? Here’s what you need to know:

Company dog

1. Bring-your-pet-to-work events

Bring-your-pet-to-work days are a great way to bring the team closer together, and even more so if it’s a dog friendly office. Studies show that having pets around can help relieve stress and increase happiness—so why not make it official?

2. Unlimited paid time off

A growing trend in worker wellness is to offer unlimited paid time off (PTO), which gives employees the freedom to use PTO as they see fit.…

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