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How Customer Feedback Can Help Your Business

Customer feedback can be a great tool for the improvement of your business. Here is how to optimise the way you use your customer feedback.

Customer feedback

Get as Much as Possible

Before customer feedback can work for you, you need enough of it. This means increasing the amount of feedback you get from current and past customers. The easiest way to do this is to make it as easy as possible for customers to give feedback.

If customers ever interact with you online, give them the option of supplying feedback with a few simple clicks; politely invite them to share their views in phone calls, or after business has been done; put feedback slips into deliveries.…

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Employee Appreciation: A Cornerstone of All Successful Businesses

In many ways, employees are your most valuable asset as a business owner. They are the fabric that makes up your company and has so much of an influence over its relative success or failure. Find a good team of people, treat them right, and your business will flourish. But neglect them, and you can kiss goodbye to both profits and loyalty. Here’s why employee appreciation is so vital.

Employee appreciation

Productivity

It’s common sense that if people feel undervalued within a job, they are far less likely to put in the extra hours on your behalf. Why would they, if they aren’t getting the necessary emotional or financial return for their efforts?…

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How to Implement Successful and Compliant HR Procedures

Human resources (or HR as it is commonly referred to) are a key component of contemporary business modelling. It essentially refers to the management of the people who work for a particular company, and it is required to make provisions for their remuneration, professional well-being and safety within the workplace. While its purpose may be broadly understood, however, implementing a successful and compliant HR strategy requires a great deal of time, effort, and significant financial investment.

HR procedures

3 Tips for Implementing a Successful and Compliant HR Strategy

With this in mind, what practical steps can you take to implement a viable HR strategy that serves your employees while also remaining compliant with UK law?…

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Top Tips for Great Corporate Entertainment

If you run your own business then you know how important it is to maintain good relationships at all times, both with your staff and your clients. Whether you’re looking for a great weekend away to let your employees get to know one another a little better and to allow them to build rapport by taking part in team-building activities, or whether you’re simply out for a fun night off, there is a wide array of firms that pride themselves on offering the very best experience.

Business event

If you’re looking to find the right event to cater to your needs and those of your staff or your clients, then here are some tips so you can find something just right for you.…

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3 Powerful Ways Hosting a Webinar Can Help Grow Your Online Business

Webinars are a great way to share information, interact with potential customers, and create valuable content that can be shared over multiple marketing channels; including creating content for blog posts and discussion points in other communities. Webinars are rich with opportunities to learn exactly what makes your customers tick and what they’re expecting for your company as well as a chance to solidify your brand in the community.

Hosting webinars

Hosting webinars have the potential to reach a wider audience than what even conferences might offer; placing you in control at the helm to direct the entire experience in a manner that benefits not only your business but your clients.…

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2 Easy Ways to Improving Customer Service in Your Business

For any businesses that are dealing with customers on a regular basis, the fundamentals of customer service are vital to learn and to consistently get right. Whether you’re dealing with your customers over the phone, in your shop across the counter, or anywhere else, good customer service skills are essential if you’re going to give them the best experience of your business and if you want to keep them coming back to you.

Friendly customer service

A satisfied customer is likely to spread the word and tell others about their experience when dealing with your company so good customer service is potentially highly profitable too.…

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Protecting Your Online or IT Business from External Threats

With the news that UK economic growth forecasts have been revised up to 2.3% for the remainder of 2014, businesses nationwide are making confident plans for their short and long-term future. It is important that entrepreneurs do not become too confident or complacent, however, as this can cause significant issues that ultimately underline even the most carefully laid growth and development plans. There are threats that lurk around every corner for business owners, especially those that work exclusively in the Information Technology or online sectors.

Protection

How to Protect Your Online or IT Business

Remote, online businesses are unique in the modern age, and there multiple risks that entrepreneurs need to be aware of.…

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How Can the Installation of UPVC Doors Boost Your Business?

Thanks to a constantly evolving consumer outlook and the fundamental principles of corporate social responsibility (CSR), businesses throughout the UK are becoming increasingly energy efficient. The approach of customers is also creating additional opportunities in various industries, as recent research conducted by the Energy Saving Trust confirmed. The results underlined the desire for an energy efficient home, and suggested that 44% of home-owners complained of living in a draughty residence.

UPVC doors and windows

The Benefits of UPVC Doors for Business Owners

If business owners adopt a similar philosophy, they may well be advised to install UPVC doors in their commercial properties, check out this site here for examples.…

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Top 4 Tips for an Eco-Friendly Office

Most office workers nowadays will recognise that sustainability within their workplace is far more important that it was a decade ago. With the growing acceptance of climate change, eco-friendly practices are no longer just a lifestyle choice, they are a global responsibility. With that in mind, here’s how you can do your bit to reduce the carbon footprint in your office.

Solar panels on the roof

Use Solar Power

Not all bosses will jump at the idea of having to shell out a sizeable wedge for solar power. But here’s how you can sell it to them. Despite the fact that solar power is expensive to install, the financial rewards over time (as well as the obvious eco benefits) are significant.…

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The Benefits of Efficient Business Storage for Independent Ventures

For small and medium sized business owners, there must always be a drive to minimise costs and maximise profit. This is important even in a prosperous economy, as otherwise they are likely to lose ground to rival firms and miss out on a viable market share. This philosophy can occasionally be taken too far, however, so that decision making can begin to impinge on productivity or the quality of product or service being delivered. This is where cost efficiency can become a false economy, and one which ultimately costs businesses vital revenue.

Business storage

3 Main Benefits of Investing in Business Storage as an SME Owner

The decision of whether or not to invest in business storage provides a prominent example, as it is something that some entrepreneurs that they can do without with.…

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