Small business owners are usually the most resilient in the industry, needing to weather the heavy storms of the economy and be the most adaptable to change and prioritise growth in the long term.
If you’re a small business owner looking for ways to enhance your company, here are four facts that will likely change how you view your business, and everyone else’s.
1. Small Businesses Often Offer Better Customer Service
Customer service is the one of the most important aspects of a small business, and delivering stellar service is usually done best by the small businesses. One obvious reason for this is that staff in smaller independent businesses often believe passionately in the cause that they are working for, and will seek to meet targets in a way not always seen by larger brands.…
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