While it isn’t necessarily true for all businesses, answering the phone is right up there on the list of the most challenging daily tasks to overcome. If you’re running a (busy) small business, this job is likely made even more challenging by the lack of staff available to answer the phones and do all the other things that are important to the success of the business.
Adding administrative staff to your business might not be financially feasible or even desirable (eg., lack of space, no time to train, etc.) Outsourcing this need to an outside answering service provider is often the only smart option for small business CEOs.…
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