It’s expected of every business owner to constantly look for ways to improve operations and boost their bottom line. You’d be irresponsible if you weren’t. And one area that many business owners overlook in their search for efficiency is the O2C process. This workflow covers everything from the moment a customer presses “order” on the company’s website (or app) to when payment is received and the products delivered. It’s surprising this gets overlooked because it’s one sure way to boost your business’ financial health.

Streamlining your O2C process translates into faster payments, improved cash flow, and a happier clientele. So how can you optimize your process?…