Desk phones are going out of trend. In fact, most of the decision makers have already migrated to soft and VoIP phones according to recent Frost & Sullivan survey.

Softphones are more interactive, responsive and offer better productivity. It is hardly surprising why many firms in first world nations have switched to softphones and left PBX-based phone behind.

So what should you pick?

Here are some of points to consider before you make a decision.

Upfront Costs

A mid-grade, voice only desk phone costs nearly $100. Add video calling and other perks and the cost goes well beyond a hundred bucks.…