POST CATEGORY : Management

5 Advantages of Getting a Forklift Ticket

A forklift is a powerful industrial machine. Without proper knowledge and training on how to operate it, a forklift can easily cause personal injuries and damage to property.

Forklift driver

Whether you’re a job seeker looking for an employment opportunity or a manager wanting to enhance your team’s skills, getting a forklift ticket offers distinct advantages. Here are just a few of those benefits.

Decreased Risk of Injuries

Accidents are part and parcel of almost any job. Even desk workers can be at risk of getting injured; what more if you’re working with machines like a forklift? By getting a forklift ticket, you’ll be trained not just how to operate a forklift properly, but also, you’ll receive instruction on how to identify hazards, how to safely move loads, and even the proper way of shutting down and securing the forklift.…

Continue reading →

Competitive Analysis: 5 Ways to Get and Keep a Leg Up on the Competition

When you own a business, you’re always looking for new ways to get ahead of your competitors. Here are five excellent ways to get ahead and stay ahead.

Get ahead in business competition using competitive analysis

Know Your Customers And Your Competition

An important part of the business industry is knowing your customers, but it’s just as important to know your competition. Use golookup.com to find more details on both of these groups. You can research your current customers and learn more about who they are and what they need. This will help you target other people who are similar to your current clientele. You should also learn more about your competition.…

Continue reading →

5 Common Product Packaging Mistakes – And How to Avoid Them

No one wants their product’s packaging posted online as a joke or horror story. Perhaps the packaging failed, allowing the product to be damaged in transit. The labels might be considered misleading, or the amount of packaging is criticized as wasteful.

Packaging mistakes

However, you can avoid becoming one of these examples of what not to do by educating yourself. Here are five common packaging mistakes and tips on how to avoid them.

Material Waste

Wasted material has become an issue for consumers. They may or may not pay more for products in minimalist packaging, but they’ll respect a brand that minimizes the packaging or uses recycled materials in the packaging.…

Continue reading →

How to Monitor your Brand’s Online Reputation

If you’re a small business owner that posts about your brand online, you need to pay close attention to what audiences are saying in order to gauge your professional reputation. Many entrepreneurs already recognise the corporate importance of the internet, and 88% of small businesses are monitoring their online reputation at least quarterly, according to research by Clutch.

Your brand online reputation

If you’re not already keeping an eye on how people respond to your business, you might wonder how to do this, or even why it’s important. Managing your online reputation is crucial to securing new business, as more people than ever rely on online research before making any purchases—even when shopping.…

Continue reading →

5 Keys to Writing a Great Business Plan

A well written business plan can make or break your business. With a good business plan, you will be able to attract investors, know what to expect from your industry, and be aware of the strategies and performance of your competitors.

Business planning

Every business plan has different sections, each of which have their own purpose as follows:

  • Executive summary – Places at the beginning of the plan, this is where you provide an overview of what your business is about.
  • Company description – Here you provide details on your business, your mission and vision, as well as your unique selling proposition (USP).
…Continue reading →

MOT Testing on Your Business Car: What is it, and Why Should You do it?

The MOT is a statutory check carried out and administered throughout the United Kingdom by the Driver and Vehicle Standards Agency (DVSA), a collaboration of the Driving Standards Agency (DSA) and the Vehicle and Operator Services Agency (VOSA). The DOT, which helps with the application of the MOT test and other related regulations, supervises these agencies.

MOT testing

What is the need to do MOT testing?

If your vehicle is over three years old, having an annual MOT check is a legal requirement to ensure your own safety as well as the safety of others on the road. The evaluations usually involve stringent rules, and it is necessary to protect certain key elements of the vehicle.…

Continue reading →

Walking the Walk: Why YOU Are the Key to Your Company’s Sustainability Goals

Sustainability isn’t an issue companies fear addressing.

Findings from a 2019 study by United Nations Global Compact and Accenture Strategy confirm that trend. According to the study, 48% of CEOs include sustainability efforts in their business operations. Still, 80% of those leaders believe companies aren’t doing enough.

Sustainable business owner

And don’t think it’s just leaders trying to incorporate more green initiatives — both consumers and shareholders gravitate toward them. According to a five-year study, products marketed with a green focus benefited from higher and faster sales rates than their competitors.

So what’s keeping companies from reaching their sustainability goals? There are practical barriers such as supply chains, resource management, and processes.…

Continue reading →

7 Ways a Customer Journey Mapping Exercise Can Redefine Your B2B Marketing Plan Next Year

Customer journey mapping is one of the greatest marketing strategies in recent times and something that will certainly continue in the year ahead. But what is customer journey mapping?

Helpful salesperson enhances customer experience

Customer journey mapping is a process that creates a visual representation of what customers experience through their interactions with your business. What’s more, this process is a story of what happens for your customer, from that first point of contact to a sale or outcome.

And that’s just part of the story…

What You Should Know About Customer Journey Mapping

A customer journey map can help your business see things from the perspective of your customers.…

Continue reading →

4 Signs You’re Ready for an Office Space

Is your home office your advantage, or is it preventing your company’s growth?

Home office space

During the early phases of launching your business, your home office is your advantage. It enables you to run as financially lean as possible. This means you can focus your time and your budget on building the company.

However, you will reach a point where the lack of an actual office space/building may be a problem. You may find that you can’t reach the next level without it and it’s now become a disadvantage.

Here are 4 common signs it could be time to make the move. If you already feel like you’re ready to take the plunge, we invite you to read some helpful information about commercial leases to help you prepare for the big move.…

Continue reading →

Back to Basic: All You Need to Know About Call Center Outsourcing

Outsourcing of call centers occurs when a business hires staff from an external customer service organization and manages its call center from a different location. The customer service company recruits and trains its staff in such a situation to manage all customer contact for the company. Subcontracting call center services like tasks related to sales and customer care allows operators to manage several customer requests, including queries, reservations, refunds, from inbound to outbound, from all shapes and sizes of companies.

Call center outsourcing staff

Inbound call center outsourcing helps to deal with messages from customers seeking help in getting product/service information, returns/refunds, making orders/reservations/bookings, dealing with defective products, and inconsistent service.…

Continue reading →