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5 Reasons Outsourcing Your Call Center Needs is a Good Idea

Are you thinking about outsourcing your call center related tasks to a provider instead of doing things internally?

An experienced call center service provider can offer several benefits including significantly reducing capital costs, improving efficiency and service, and lessening your involvement in the entire process, so you can focus more on growth oriented tasks that will take your business to the next level and beyond.

Call center outsourcing staff

Here are 5 smart reasons to outsource your call center needs, rather than dealing with the headache of running your own facility:

1. Fewer management resources

Consider all the managers, supervisors, trainers, HR, IT, and more needed to keep a call center going.…

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5 Small Businesses Hit Hard by Hacking

When you think of hacking, you never think it’s something that can happen to you. Hacking sounds too much like a distant headline or a plot line from a show like “Robot.” However, contrary to what you might think, small businesses and startups are actually the ideal target for hackers.

Small business hacker

According to the United States National Security Alliance, 60% of small businesses that fall victim to an online attack are out of business within six months. On average, those small businesses have to pay $690,000 just to clean up a post-hack mess.

Small business website security is often ignored. It’s not uncommon for these companies to focus more on revenue than getting the right protection, especially when running a business with the “it could never happen to me” or “I have nothing valuable to steal” mentality.…

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4 Benefits of Exchanging Old Office Furniture With The New Ones

Buying new furniture is always a thing of interest for all of us. Be it in the office or your personal space, there will be times that you will need to buy new furniture. We may buy new ones when the space you are working or living is changed. Or, you may think that it’s time to redesign your space.

Office furniture

Here are a few benefits while selling used furniture and buying new ones.

1. Office remodeling

When you want to remodel your office, the best thing you can do is selling or exchanging old furniture. You can get your office space updated with the changing trends in the furniture and office design market.…

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What is the Best Email Marketing Strategy for 2018?

You’ve finally done it. Made a list, checked it twice, and now you want to start sending emails to your (hopefully) loyal subscribers. Ah, life is great and your business is surely set to explode with increased sales. As they say “It’s all in the list!”

Email marketing

But, do you really know what you’re doing? Are you armed with the knowledge needed to successfully send out useful emails to your list without getting spam-boxed and/or unsubscribed? This is perhaps the biggest hurdle you’ll always have to overcome throughout all the mailings you send.

Then there’s the marketing side of things — getting the sale, convincing them to buy again, all the while building a bulletproof brand.…

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How Reverse Logistics Can Increase Customer Satisfaction

The term ‘reverse logistics’ has been in e-Commerce for a while. Reverse logistics refers to the process by which goods are moved to a particular area from their final destination in the sales cycle for maximum value.

In the digitized business environment, sophisticated purchase mechanisms dominate the e-Commerce world. The systems for the exchange and return of goods have been upgraded in recent years, ensuring maximum satisfaction for users. Reverse logistics strategies include restocking, managing damaged merchandise and seasonal inventory, recycling products, asset recovery, and other measures.

A source reveals that buyers in the US return holiday gifts worth $13.2 billion to retailers.…

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Assertiveness is Key for a Successful Sales Representative

Picture in your mind a highly effective sales candidate; it could be one presently working with you at your company who is finding consistent success, or one you imagine could fill an open position. Chances are that assertiveness is among their top qualities.

Sales representative

A good amount of assertiveness implies a secure sense of self while in the role or position; the candidate recognizes which prospects to give energy to, has an understanding of urgency on a call, but also knows when to pull back and when to give potential clients some breathing room.

To know when and how to put just the right amount of pressure also requires employees to have a highly developed sense of awareness.…

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5 Reasons Your Startup Can’t Survive Without Solid Leadership

If you asked 10 random entrepreneurs why they decided to go into business for themselves, you’d likely hear at least 3 common answers from each:

  1. The freedom of not working for someone else.
  2. The adventure of building something from the ground up.
  3. Being in ultimate control of their income level.

Whatever your reason, be it one of those mentioned above, or something completely different, you need to bear in mind that no company can survive or thrive without a solid leader at its helm.

Effective leadership

Here are 5 good reasons your company can’t survive without effective leadership:

1. Leadership establishes and maintains order

When it comes to the human condition, there’s no more scary a scenario than bringing together lots of people from multiple different backgrounds.…

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Things Every First-Time Ecommerce Vendor Should Consider

Starting your own ecommerce store can be an intimidating process. There are so many things to consider, venders often don’t know where to begin. Luckily, many people have already found success in the ecommerce space, which means there are some behaviors that are typical of a winning store. Here are a few things every first-time ecommerce vendor should consider before accepting any orders.

Ecommerce marketing tips

SEO Will Help You Make More Sales

If you’re new to the world of ecommerce, it’s possible you’re new to the world of search engine optimization (SEO) as well. SEO helps businesses attract more customers by influencing search results.…

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3 Ways to Maintain a Respectable Safety Record (plus 5 Issues to Address)

Safety in manufacturing should not be perfunctorily performed just to comply with government regulations; it should be taken seriously, but because the absence of safety exposes employees to serious workplace accidents. Human suffering and loss arise if there is an injury or death in the workplace. It affects everyone—the worker’s family and friends, his or her community, and fellow coworkers and the company’s reputation.

Welding aluminum

Fortunately, all it takes are a few simple measures to maintain a company’s respectable safety record, while addressing several issues in the process.

3 ways to keep workers safe

Here are three ways to keep your employees safe and keep your safety record at the highest level.…

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Pros and Cons of Starting Out as a Private Tutor for an Occupation

Working as a private tutor, whether full-time or part-time, is always a great way to earn good money and simultaneously helping others who are in need of such services. Anyone who has good knowledge or is an expert in a particular subject can look forward to taking up private tutoring as a business.

Private tutoring business

Being a one-on-one online private tutor is an outstanding way to send out your services to the ones in need remotely as you get the much-needed freedom and flexibility. Similar concept is followed by Preply.com which hosts about 29000 professional tutors representing 185 countries and speaking different languages.…

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