The “Secret Sauce” for SMBs to Win in B2B

Many SMB owners operating in B2B markets have the aspiration to acquire large corporate clients. Getting a large “big brand” customer can provide an SMB with numerous benefits including:

  • Larger revenues
  • Long term contracts
  • Enhanced industry reputation

The key to successfully acquiring such clients or customers is to provide an excellent customer experience.

B2B customer experience

What Is Customer Experience?

Customer experience, commonly referred to as CX, is the product of the interaction between an organization and the customer over the life of the relationship.

A great CX means that a customer’s experience during all interactions (i.e. before, during and after purchase) are at least meeting, if not, exceeding customers’ expectations.…

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4 Tips on Becoming Crypto Nomads

With technology offering even more ways for people to work away from their desks and offices, the term digital nomad has become prevalent for the past decade as the best way to make money while living life on the road. With only a laptop and an internet connection, millennials can work and get paid from any corner of the world.

Crypto nomad

But now there is an emergent wave of a new type of nomads – Crypto nomads. These people take the concept of nomading even further by trading in cryptocurrencies to fund their traveling lifestyle.

The invention of Bitcoin has made crypto nomading a reality.…

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No Hassle Ideas for Adding Bitcoin Capability to Your Brand-New Business

Are you about to start up the business that you’ve spent your life dreaming about and planning? Are you worried about your ability to make that business stand out in a market that might be crowded with competitors who have already established themselves? One way you might be able to make that happen is to allow the digital coins known as Bitcoin to be part of your operations.

Bitcoin accepted here

There have been a lot of reports about this technology that might dissuade you, but many of those reports amount to nothing more than the ill-informed skepticism of people reluctant to change. In actuality, Bitcoin makes for a great fit even for businesses who are just in the process of getting things started.…

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Judging Fundamental Versus Technical When Dealing with Foreign Currency

The foreign exchange market is one that many people utilize as part of their investment portfolio. It can even be a way to build up a nest egg that can fund a small business of your own. But, obviously, that will only happen if you have the ability to judge the intricacies of the market with a great amount of efficiency.

And that often comes down to the strategy that you utilize.

Foreign currency chart

It often comes down to a debate between one of two tactics. Some use technical analysis, which focuses strongly on statistics and trends. Other prefers the usage of fundamental analysis, which is a way of determining the strength, or lack thereof, of the underlying financial instrument.…

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What Your Small Business Can Learn from Cryptocurrency Startups

It can seem at times like every business that ever entered the cryptocurrency market is now minting millionaires. That, of course, isn’t the case. That’s because you are only hearing the success stories. What you’re not hearing is the stories of the hundreds of entrepreneurs who thought they had brilliant ideas related to the blockchain and mined coins to start those ideas up, only to find that they were sadly mistaken and lost everything. Still, as a small business owner, you should concentrate on the success stories, because they are the ones that you’ll want to emulate.

Cryptocurrency startups

The world of cryptocurrency can be a confusing one, and it’s also one that seems to be changing at the moment.…

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Why You Should Use an M&A Advisor to Sell Your Online Business

Of all the possible deals a digital entrepreneur might negotiate over the course of their career, few will be as important as the sale of their business.

Online business for sale

While most business owners have a wealth of experience in their respective industries, only a small percentage of entrepreneurs have a full grasp of the nuances involved in the sale of an online business.

From establishing buyer credibility, to performing an accurate valuation, to dealing with the legal requirements for the transfer of ownership, the sale process is a minefield of potential risk for the seller.

In this article, we look at the different options a business owner has when it comes to selling, the benefits of involving an M&A advisor from the start of the sale process, and share the dangers of attempting a sale without one.…

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How Much Is Technology Too Much Technology for Your Small Business?

The desire to get ahead in the business world is likely one of the reasons that you became an entrepreneur in the first place. For that reason, it’s probable that you aren’t the type to sit around, stand pat and simply let your company marinate without looking to improve things at every opportunity. And, considering the age in which we live, technology has made it very easy to implement all kinds of innovations for your business. Really the only thing that’s limiting you from change is your imagination for what your business can be.

Self-service checkout

But that doesn’t mean that technology is always a good thing.…

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5 Pitfalls of Getting a Personal Loan That You Should Try Avoid

Personal loans are the popular jocks of 2018. A recent survey revealed that almost 24 million consumers in America, which equates to roughly 10% of all American adults have their eyes on personal loans.

It’s no surprise really.

Taking personal loan

These loans are indeed a great way to get some quick cash to help you out of a tight spot. But they do not come without their dangers. Lenders are responsible for accepting or rejecting applications within 24-hours.

You are responsible for your due diligence to help you make sure there are no unexpected nasty surprises lurking around the corner.

Never fear! Through this article, we will go through some of the most common surprise expenses and how you can go about avoiding them.…

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8 Ways to Maximise your Business Import and Export Profits

Opening up your business structure to a borderless playing field is a step that you may have already taken, or have at least considered in your future plan. International trade can be very lucrative, but it is always necessary to properly consider the many financial, logistical and administrative components in maximising your business import and export profits.

Export-import pforiei

1. Consider purchasing power parity

Successful international business products equate to those that are purchased in an offshore market and sold for a higher price. Sounds simple, doesn’t it? However, maximising profit also means taking into account variable factors such as the best exchange rates ie.…

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Three Areas to Expand If Your Business is Ready to Grow

The oft-cited statistic that 90% of startups fail has been attributed to various factors, from not being able to carve a niche in the marketplace to lacking a solid business model. However, in a 2017 article, Entrepreneur noted that most of the reasons that the remaining 10% succeed are related to attitude and flexibility within their staff.

Business team meeting for business growth planning

In a sense, if your startup is lucky enough to be included in that ten percent bracket, you’ve found success. However, finding a way to continue expanding your small business after its initial flush of prosperity is the crucial next step to ensure its longevity.…

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