The Story: Businessman goes from hospital orderly to CEO of $5 million healthcare products company, resists pressures to offshore manufacturing.
Mike Murphy floated through life for a while, having held several interesting positions, including janitor’s assistant, busboy, cook, welder, Maytag repairman, hospital orderly and orthopedic technician. It was in those last two roles Murphy developed a […]

A recent guest on Small Business Trends Radio, Dr. Scott Shane, Professor of Entrepreneurship at CASE Western Reserve University shared with us that the industry you start a business in has WAY more impact on a startup’s success than the talent of the entrepreneur.
Speaking as a 20 year entrepreneur focused professor and an angel investor […]

This 3rd annual incredible event is going to be amazing. (I attended last year and it was unbelievable)
This is a no bullshit, get to the point, get value conference like none I have attended.
If you go to one Small Business Event this year, this is the one.
Learn more about Rockin’ New York - Small Business […]

One of the key responsibilities of a CEO is what I call Environmental Scanning, meaning that you must consciously be aware of things external to your business. This scanning can provide insight as to market threats and opportunities.
I ‘Stumbled Upon’ a website recently called 192021.org that provides an overview of the rapid urbanization that is occuring on our […]

I am working on a project right now where I am implementing a new sales compensation plan that will better align with our new ‘Customer Intimate’ orientation. That being we serve a well defined set of accounts or markets and we bring them solutions, not products, not transactions but complete answers to their problems.
So I […]

Today in civil litigation, electronically stored information, including email is the most requested form of information discovery. This makes sense as over 90 percent of all of a company’s information is generated and stored electronically.
It is this information that can save or kill a company in litigation.
Based on this new litigation reality it is critical […]

From time to time I come across a new website (New to me anyway) that I like to share with my readers. I want to highlight in this post a site called CEO Smack.
CEO Smack is like a combination Business and Gossip magazine, covering over 15 different industries you can find such topics as:

Microsoft Planning […]

This is a few snippets from a great article on Web Startups by Paul Graham.
If you are a start-up or hoping to be, web or not, there is content in this article you need to read.
- When starting a startup was expensive, you had to get the permission of investors to do it. Now the […]

This article contributed by my special guest, MJ Gilhooley.
It was once said that the true sign of business integrity is collaboration. Expanding on my earlier article on Business Relationships I want to add one additional step. It is paramount to the enduring success of any firm to reinvent, renew and restore the relationships within its own walls as […]

You think the internet is just a fad.
You think a Yellow Pages ad is a complete marketing plan.
You hire employees based on first impressions.
Your business has no one responsibile for customer service.
You think ‘we have always had customers, why should I get more?’
You have the navigation for your website on the bottom of the page.
You […]